Saratoga Hosting Web Hosting Services
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FREE TRAINING - We provide all customers with free video tutorials that teach you step by step how to administer your server through your Online Customer Control Panel. We also provide free assistance to all customers for necessities such as managing your domain, uploading your files, and initial setup issues. This free assistance is provided via phone, email, and live chat support. We are here for you!

PAID TRAINING - We also offer a wide range of optional paid training services that can be provided over the phone, at our offices, at your offices, or even at your home! We can cover a wide range of topics (from basic computer training to web site administration and internet consulting, and our services are provided while you work "hands on" with us. We work at your pace, and you can ask questions at any time! Training services are billed at $15 per 30 minutes, minimum is half hour. Contact us to make an appointment today!


FREE CUSTOMER CONTROL PANEL VIDEO TUTORIALS

The tutorials we have provided below will help you easily learn to use many of your account functions from with your web server control panel (www.yourdomain.com/cpanel/). If you need help with something that is not addressed in any of these, we encourage you to visit our HelpDesk / KnowledgeBase. If you can't quickly and easily find your answers just contact us!

EMAIL and FTP Administration
  • Managing Email Accounts

  • Guides you through the process of setting up actual POP Email accounts for your domain.
  • Configuring Outlook Express

  • Shows you how to setup your Email accounts in Outlook Express.
  • Email Forwarders

  • Easily create "forwarder" addresses on your domain forward to another existing address. (Example: you@yourdomain.com forwards to you@aol.com).
  • Adding FTP Accounts

  • Here you can modify existing FTP accounts, and depending on your hosting plan, you may be able to add more FTP accounts.

    SITE and DOMAIN Administration
  • Custom Error Pages

  • Handy for situations when someone has bookmarked a page on your site that you have removed, or when someone types in a wrong filename or location on your site.
  • Addon Domains

  • This is handy if you have purchased another domain name and you would like to host it under your original existing account. Please note that you must have an unused FTP account available in your cPanel, and the domain needs to be registered for approximately 48 hours to become functional.
  • Sub-Domains

  • Sub-domains are an easy way for you to create custom site addresses and sub-sites within your domain without having to purchase a domain name for them. (Example: photos.yourdomain.com). The number of sub-domains you can have is limited only by your hosting plan.
  • The File Manager

  • This feature can be useful for customers who are not comfortable with FTP software yet, but wish to make changes to their site's structure. It is also sometimes a quick way for you to modify files and folders on your site while you're already in your control panel.
  • FrontPage Extensions

  • Quickly and easily install or un-install FrontPage Extensions on your site.
  • Index Manager

  • Lets you protect folders on your server that do not contain a default index file.
  • Hotlink Protection

  • Easily prevent people from linking to images and other files on your site. This is handy if you have a popular image or MP3 on your site that people would tend to post on message boards, which could result in massive bandwidth usage in some instances.
  • Master Account Password

  • If you should need to change the password for your cPanel and master account login, it's very simple. We strongly suggest mixing numbers into your password to make it more difficult for intruders to guess.
  • Password Protect Folders

  • You can easily protect a folder on your server that you wish to keep private.
  • Redirecting a URL

  • Easily point any page in your domain, or even your entire domain, to another address or page.

    mySQL Database Administration
  • mySQL

  • You can create mySQL databases for advanced web applications and scripts that require them. Each hosting plan (above Plan1) has a certain amount of mySQL databases available.
  • phpMyAdmin

  • This is a semi-advanced tool for working with SQL databases.

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